PACE / Understand your selling habits
Why does one approach work with some customers, but not others?
Understand your selling habits and adapt how you communicate with different customers.
Ask about PACEHow you will learn
Practise sales conversations.
Language and practice
Training is delivered in English. You can use other languages during practice and role play. Our trainers are conversant in English, Chinese and Malay.
Programme details
Each programme includes a copy of the relevant book. Dates, duration, fees and whether sessions are online or in person will be confirmed before you book.
Who this course is for
Is PACE right for you?
You want to understand your own habits and adapt to different customers.
Focus
Your selling habits and how you communicate
Use the PACE profile to reflect on your habits and choose what to practise.
What you will practise
Bring a real sales conversation.
- Notice how you usually approach a sales conversation.
- Recognise when to slow down, speed up or give more detail.
- Choose one skill to practise on your next call.
Use examples from your own sales conversations during practice and role play.
Try this now
One conversation. One useful change.
Think of a recent conversation. What did you do when the customer asked for more detail, more time or a clearer recommendation?
Use your own words and listen to the customer’s answer.Before you decide
Ask about the details that matter.
How should I use my PACE profile?
Pilot, Architect, Champion and Engineer help you reflect on how you sell. The profile is not a fixed personality label, a prediction of sales performance or a tool for hiring decisions.
What language is used?
Training is delivered in English. You can use other languages during practice and role play. Our trainers are conversant in English, Chinese and Malay.
Is a book included?
Yes. Participants receive a copy of the relevant book when they sign up for the programme.
Who teaches the programme?
Soo Hoo and Patrick Ooi both teach PACE, ALPHA and NeuroSelling, alternating depending on availability.
When is the next intake?
Dates and time zones are not published yet. Include your preferred timing and location in your enquiry.
What does it cost?
A copy of the relevant book is included when you sign up. Ask for the programme fee, other inclusions and applicable terms before booking.
Is there a certificate?
Certification details are available by enquiry. If certification matters to you, ask about the issuer, assessment and any additional fee.